Privacy Policy
Last updated: April 2026
AgenticFM ("we", "us", "our") is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights regarding that data.
1. Data We Collect
We collect the following information:
- Email address — provided during purchase for license delivery and support communications.
- Machine identifier — a hashed hardware identifier used for license activation verification. This is not personally identifiable.
- Payment information — processed entirely by Stripe. We do not store credit card numbers, CVVs, or full card details on our servers.
- Basic usage data — plug-in version and activation status, used for license management.
2. How We Use Your Data
- License key delivery and activation verification
- Responding to support requests
- Product update notifications (opt-out available)
- Improving the Software based on aggregate, anonymized usage patterns
3. Third-Party Services
We use the following third-party services:
- Stripe — payment processing. See Stripe's Privacy Policy.
- Amazon Web Services (AWS) — infrastructure hosting and email delivery (SES). See AWS Privacy Policy.
The plug-in connects to LLM providers (such as Anthropic) using your own API credentials. Your prompts and generated code are sent directly to the provider from your machine. We do not proxy, store, or have access to your LLM conversations.
4. Data Retention
- License records (email, license key, purchase date) are retained indefinitely to support license recovery and verification.
- Activation logs (machine ID, activation timestamps) are retained for 365 days.
- Payment records are retained as required by applicable tax and financial regulations.
5. Your Rights
You have the right to:
- Access — request a copy of all personal data we hold about you.
- Deletion — request deletion of your personal data, subject to legal retention requirements.
- Portability — receive your data in a structured, machine-readable format.
- Correction — request correction of inaccurate personal data.
To exercise any of these rights, contact us at support@agentic-fm.com. We will respond within 30 days.
6. Cookies
This website does not use cookies or third-party tracking scripts. Theme and language preferences are stored in your browser's local storage and are never transmitted to our servers.
7. Children's Privacy
The Software is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.
8. Security
We use industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. License keys are generated using cryptographic signatures and validated locally on your machine.
9. Changes to This Policy
We may update this privacy policy from time to time. Material changes will be communicated via email to registered license holders. The "Last updated" date at the top of this page indicates when the policy was last revised.
10. Contact
If you have questions about this privacy policy or how we handle your data, contact us at support@agentic-fm.com.